In case of an emergency at The Atrium Condominiums, follow these guidelines to ensure your safety and minimize damage.
For life-threatening emergencies, always call 911 first.
For other emergencies call 360-594-7734
(the emergency after-hours line for Elite Management).
Life-Threatening Emergencies – Call 911
- Fire – Evacuate immediately using the stairs (do not use elevators) and call 911.
- Medical Emergency – Call 911 and provide clear details of the situation.
- Crime or Suspicious Activity – Call 911 and report any criminal activity or threats to safety.
Urgent Situations – Contact Management
For emergencies that do not require 911 but need immediate attention, contact property management.
- Water Leaks & Plumbing Issues – If a major leak occurs, shut off the water supply if possible and notify management immediately.
- Hot Water Heater Burst – Turn off the water and power supply and contact management.
- Electrical Failures – If power is out in your unit, check with neighbors. If widespread, contact management and the utility provider.
- Fire Suppression System Activation – If sprinklers activate without fire, notify management immediately.
- Elevator Malfunction – If stuck inside, use the emergency button to call for assistance and wait for help.
Natural Disasters
- Earthquake – Drop, cover, and hold on. Stay inside until shaking stops. If outside, move to an open area away from buildings.
- Severe Weather & Flooding – Secure personal belongings and follow local alerts for emergency instructions.
Building Security & Access Issues
- Unauthorized Entry or Security Breach – Report immediately to management and call 911 if there is a safety concern.
- Lost Key Fobs or Access Cards – Notify management for a replacement; fees may apply.
Fire Safety & Prevention
- Never block fire exits or stairwells.
- Do not leave cooking unattended.
- Regularly check smoke detectors in your unit and replace batteries as needed.
- Follow building fire safety protocols and participate in drills if scheduled.
By following these emergency procedures, residents contribute to a safer living environment. If you have any questions, please contact property management.